Castle Hotel Windsor

When we arrived, we were able to check in early, which was great. However we were taken to rooms in the annexe, at the back of the building. There were quite a few stairs and a long corridor. My room was fine, was warm and ready. However, the room booked for my sister was not. She was then told she was allocated the wrong room and then taken to a higher floor. Unfortunately, the heating in her room wasn't working, so she was moved to the main building, in a lower room category. I explained that we only came for one night and were hoping to have rooms near each other, so they kindly moved me also. The classic rooms in the main building were actually much nicer (although smaller) than in the annexe. The food in the library/bar was delicious. Every staff member was outstanding, from check-in to check-out, particularly the male staff.

The location was amazing and it was a beautiful property from the outside. The bar was really well decorated and the staff were very attentive. The size of our room was great and we had a fabulous view of the castle. Would really recommend this hotel!

Great location, very nice bar and restaurant, food was very good. Easy parking on site.

Great location, friendly staff. Good size clean room, with a comfortable bed and a powerful shower.

The location was excellent and allowed us to enjoy our time without needing a car. Likewise, your staff were extremely friendly, approachable and did their jobs skilfully.